Hotel Service Charge
At MSC Cruises, exceptional guest service is our top priority. During an MSC Cruises holiday our guests meet staff throughout the ship who provide them with excellent service, supported by just as many crew members who work just as hard behind the scenes.
To ensure a seamless and enjoyable experience for every guest starting on 1 April 2021 - for all new reservations on Winter 2021-22 departures and onwards - Hotel Service Charge is mandatory as an integrated part of the total price.
It does not apply to children under 2 years of age old at the time of the cruise departure date and the rates are per person per day.
Please find below the new Hotel Service Charge rates valid:
- From July 2nd, 2024 onwards, for cruises sailing to China, Japan, Republic of Korea, Caribbean and North America and for guests 2 years old above; guests with existing bookings confirmed before July 2nd, 2024, will not be impacted by this change.
- From July 2nd, 2024 onwards, for cruises sailing to South America, South Africa and Grand Voyages ; guests with existing bookings confirmed before July 2nd , 2024, will not be impacted by this change.
- From July 2nd, 2024 onwards, for MSC Yacht Club guests; guests with existing bookings confirmed before July 2nd , 2024, will not be impacted by this change.
Hotel Service Charge valid for all new bookings from October 19th October 2023 for cruises sailing to China, Japan and Korea from 12th of March 2024 onwards.
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MEDITERRANEAN, CANARY ISLANDS NORTHERN EUROPE, ANTILLES, DUBAI, ABU DHABI & QATAR, MSC WORLD CRUISE, EGYPT, RED SEA & SAUDI ARABIA CRUISES |
|
Mediterranean, Canary Islands, Northern Europe, Antilles,Dubai, Abu Dhabi & Qatar, Egypt, Red Sea & Saudi Arabia |
MSC Grand Voyage to/from Dubai, Abu Dhabi & Qatar; Antilles, Egypt, Red Sea & Saudi Arabia |
MSC World Cruise |
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|
Adults (12 years old and over) |
€12 per night |
Adults (12 years old and over) |
€12 per night |
Adults (12 years old and over) |
€ 12 per night |
|
Child (2 years old and over) |
€ 6 per night |
Child (2 years old and over) |
€6 per night |
Child (2 years old and over) |
€ 6 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
SOUTH AFRICA CRUISES |
|
South Africa Cruises |
MSC Grand Voyages from South Africa |
MSC Grand Voyages to South Africa |
|||
|
Adults (12 years old and over) |
US $ 10 per night |
Adults (12 years old and over) |
US $ 14.5 per night |
Adults (12 years old and over) |
€ 12 per night |
|
Child (2 years old and over) |
US $ 5 per night |
Child (2 years old and over) |
US $ 7.25 per night |
Child (2 years old and over) |
€ 6 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
SOUTH AMERICA CRUISES |
|
South America, |
MSC Grand Voyages from South America, (Northbound) |
MSC Grand Voyages to South America |
|||
|
Adults (12 years old and over) |
US $ 14.5 per night |
Adults (12 years old and over) |
US $ 14.5 per night |
Adults (12 years old and over) |
€12 per night |
|
Child (2 years old and over) |
US $ 7.25 per night |
Child (2 years old and over) |
US $ 7.25 per night |
Child (2 years old and over) |
€6 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
CARIBBEAN, BERMUDA, CANADA & NEW ENGLAND CRUISES |
| Caribbean, Bermuda, Canada & New England | MSC Grand Voyages from Caribbean (Northbound) |
MSC Grand Voyages to Caribbean (Southbound) |
|||
|
Adults (12 years old and over) |
US $ 16 per night |
Adults (12 years old and over) |
US $ 14.5 per night |
Adults (12 years old and over) |
€12 per night |
|
Child (2 years old and over) |
US $ 8 per night |
Child (2 years old and over) |
US $ 7.25 per night |
Child (2 years old and over) |
€6 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
ASIA (CHINA, JAPAN AND REPUBLIC OF KOREA) |
| Asia |
MSC Grand Voyages to Asia |
||||
|
Adults (12 years old and over) |
US $ 16 per night |
Adults (12 years old and over) |
€12 per night |
||
|
Child (2 years old and over) |
US $ 16 per night |
Child (2 years old and over) |
€6 per night |
||
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
||
Hotel Service Charge valid for all new bookings from October 2nd, 2023, onwards for cruises sailing to Caribbean and North America
|
MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, ABU DHABI & QATAR, MSC WORLD CRUISE, EGYPT, RED SEA & SAUDI ARABIA CRUISES |
|
Mediterranean, Northern Europe, Antilles,Dubai, Abu Dhabi & Qatar, Egypt, Red Sea & Saudi Arabia |
MSC Grand Voyage to/from Dubai, Abu Dhabi & Qatar; Antilles, Egypt, Red Sea & Saudi Arabia |
MSC World Cruise |
|||
|
Adults (12 years old and over) |
€12 per night |
Adults (12 years old and over) |
€12 per night |
Adults (12 years old and over) |
€ 12 per night |
|
Child (2 years old and over) |
€ 6 per night |
Child (2 years old and over) |
€6 per night |
Child(2 years old and over) |
€ 6 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
SOUTH AFRICA CRUISES |
|
South Africa Cruises |
MSC Grand Voyages from South Africa |
MSC Grand Voyages to South Africa |
|||
|
Adults (12 years old and over) |
US $ 10 per night |
Adults (12 years old and over) |
US $ 14.5 per night |
Adults(12 years old and over) |
€ 12 per night |
|
Child (2 years old and over) |
US $ 5 per night |
Child(2 years old and over) |
US $ 7.25 per night |
Child (2 years old and over) |
€ 6 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
SOUTH AMERICA CRUISES |
|
South America, |
MSC Grand Voyages from South America, (Northbound) |
MSC Grand Voyages to South America |
|||
|
Adults (12 years old and over) |
US $ 14.5 per night |
Adults (12 years old and over) |
US $ 14.5 per night |
Adults (12 years old and over) |
€12 per night |
|
Child (2 years old and over) |
US $ 7.25 per night |
Child (2 years old and over) |
US $ 7.25 per night |
Child (2 years old and over) |
€6 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child(Less than 2 years old) |
No Service charge applied |
Child(Less than 2 years old) |
No Service charge applied |
|
CARIBBEAN, BERMUDA, CANADA & NEW ENGLAND CRUISES |
| Caribbean, Bermuda, Canada & New England | MSC Grand Voyages from Caribbean (Northbound) |
MSC Grand Voyages to Caribbean (Southbound) |
|||
|
Adults(12 years old and over) |
US $ 16 per night |
Adults (12 years old and over) |
US $ 14.5 per night |
Adults(12 years old and over) |
€12 per night |
|
Child (2 years old and over) |
US $ 8 per night |
Child (2 years old and over) |
US $ 7.25 per night |
Child (2 years old and over) |
€6 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
ASIA (CHINA, JAPAN AND REPUBLIC OF KOREA) |
| Asia |
MSC Grand Voyages to Asia |
||||
|
Adults (12 years old and over) |
US $ 14.5 per night |
Adults (12 years old and over) |
€12 per night |
||
|
Child (2 years old and over) |
US $ 14.5 per night |
Child (2 years old and over) |
€6 per night |
||
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
||
Hotel Service Charge valid for all bookings confirmed from December 12th 2022 up to October 1st 2023
|
|
Mediterranean, Northern Europe, Antilles,Dubai, Abu Dhabi & Qatar, Egypt, Red Sea & Saudi Arabia |
MSC Grand Voyages to/from Dubai, Abu Dhabi & Qatar; Antilles, Egypt, Red Sea & Saudi Arabia |
MSC World Cruise |
|||
|
Adults (12 years old and over) |
€ 12 per night |
Adults (12 years old and over) |
€ 12 per night |
Adults (12 years old and over) |
€ 12 per night |
|
Child (2 years old and over) |
€ 6 per night |
Child (2 years old and over) |
€ 6 per night |
Child (2 years old and over) |
€ 6 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
SOUTH AFRICA CRUISES |
|
South Africa Cruises |
MSC Grand Voyages from South Africa |
MSC Grand Voyages to South Africa |
|||
|
Adults (12 years old and over) |
US $ 10 per night |
Adults (12 years old and over) |
US $ 14.5 per night |
Adults (12 years old and over) |
€ 12 per night |
|
Child (2 years old and over) |
US $ 5 per night |
Child (2 years old and over) |
US$ 7.25 per night |
Child (2 years old and over) |
€ 6 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
SOUTH AMERICA CRUISES |
|
South America, |
MSC Grand Voyages from South America, (Northbound) |
MSC Grand Voyages to South America |
|||
|
Adults (12 years old and over) |
US $ 14.5 per night |
Adults (12 years old and over) |
US $ 14.5 per night |
Adults (12 years old and over) |
€ 12 per night |
|
Child (2 years old and over) |
US $ 7.25 per night |
Child (2 years old and over) |
US $ 7.25 per night |
Child (2 years old and over) |
€ 6 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
CARIBBEAN, BERMUDA, CANADA & NEW ENGLAND CRUISES |
| Caribbean, Bermuda, Canada & New England | MSC Grand Voyages from Caribbean (Northbound) |
MSC Grand Voyages to Caribbean (Southbound) |
|||
|
Adults (12 years old and over) |
US $ 14.5 per night |
Adults (12 years old and over) |
US $ 14.5 per night |
Adults (12 years old and over) |
€ 12 per night |
|
Child (2 years old and over) |
US $ 7.25 per night |
Child (2 years old and over) |
US $ 7.25 per night |
Child (2 years old and over) |
€ 6 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
ASIA (CHINA, JAPAN AND REPUBLIC OF KOREA) |
| Asia |
MSC Grand Voyages to Asia |
|||
|
Adults (12 years old and over) |
US $ 14.5 per night |
Adults (12 years old and over) |
€ 12 per night |
|
|
Child (2 years old and over) |
US $ 14.5 per night |
Child (2 years old and over) |
€ 6 per night |
|
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
Hotel Service Charge valid for all bookings confirmed before December 12th 2022
| MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, ABU DHABI & QATAR, MSC WORLD CRUISE, EGYPT, RED SEA & SAUDI ARABIA CRUISES |
| Mediterranean, Northern Europe, Antilles, Dubai, Abu Dhabi & Qatar, Egypt, Red Sea & Saudi Arabia |
MSC Grand Voyages to/from Dubai, Abu Dhabi & Qatar; Antilles, Egypt, Red Sea & Saudi Arabia |
MSC World Cruise |
|||
|
Adults (12 years old and over) |
€ 10 per night |
Adults (12 years old and over) |
€ 10 per night |
Adults (12 years old and over) |
€ 10 per night |
|
Child (2 years old and over) |
€ 5 per night |
Child (2 years old and over) |
€ 5 per night |
Child (2 years old and over) |
€ 5 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
SOUTH AFRICA CRUISES |
|
South Africa Cruises |
MSC Grand Voyages from South Africa |
MSC Grand Voyages to South Africa |
|||
|
Adults (12 years old and over) |
US $ 8 per night |
Adults (12 years old and over) |
US $ 12.5 per night |
Adults (12 years old and over) |
€ 10 per night |
|
Child (2 years old and over) |
US $ 4 per night |
Child (2 years old and over) |
US $ 6.25 per night |
Child (2 years old and over) |
€ 5 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
SOUTH AMERICA CRUISES |
|
South America, |
MSC Grand Voyages from South America, (Northbound) |
MSC Grand Voyages to South America |
|||
|
Adults (12 years old and over) |
US $ 12.5 per night |
Adults (12 years old and over) |
US $ 12.5 per night |
Adults (12 years old and over) |
€ 10 per night |
|
Child (2 years old and over) |
US $ 6.25 per night |
Child (2 years old and over) |
US $ 6.25 per night |
Child (2 years old and over) |
€ 5 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
CARIBBEAN, USA AND CANADA CRUISES |
| Caribbean | MSC Grand Voyages from Caribbean (Northbound) |
MSC Grand Voyages to Caribbean (Southbound) |
|||
|
Adults (>12 years old and over) |
US $ 14 per night |
Adults (12 years old and over) |
US $ 12.5 per night |
Adults (12 years old and over) |
€ 10 per night |
|
Child (2 years old and over) |
US $ 7 per night |
Child (2 years old and over) |
US $ 6.25 per night |
Child (2 years old and over) |
€ 5 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
|
ASIA (CHINA, JAPAN AND REPUBLIC OF KOREA) |
| Asia |
MSC Grand Voyages to Asia |
||
|
Adults (12 years old and over) |
US $ 14.5 per night |
Adults (12 years old and over) |
€ 10 per night |
|
Child (2 years old and over) |
US $ 14.5 per night |
Child (2 years old and over) |
€ 5 per night |
|
Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
